BA Virtual School Tech Support

If you’re having issues with Zoom, Microsoft Teams, the Weekly Assignment page, Focus, etc…

Here’s where you can get help:

  • Zoom/Teams (technical/connectivity issues): FEG Tech 616-301-1221 x7 x1 
  • Password reset for Teams & Focus: Rob Houghton – rhoughton@barnstableacademy.com
  • Focus Login and issues in general: Rob Houghton – rhoughton@barnstableacademy.com
  • Using Teams: Rob Houghton and FEG Tech 616-301-1221 x7 x1 

Pertinent Information:

  1. Teams works on both PC’s and Macs.
  2. Teams works using Microsoft Edge and Google Chrome in Windows
  3. Teams works only in Google Chrome on a Mac. Safari does not work with Teams.
  4. You do not have to download Teams onto your computer – it can run through your browser (see above note re: browsers)
  5. Access your Office/Teams account at: www.office.com